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Duvall Group as viewed by our clients. A full Client List is also available.

"The Duvall Group offers top-notch, professional consultation services for the full spectrum of auxiliary enterprises. They have repeatedly provided Northern Virginia Community College with analysis, recommendations, strategies, master plans and other help. The Duvall Group brings to any institution of higher learning a wealth of knowledge regarding industry trends, national "big-picture" bookstore and food operations as well as a clear understanding of other aspects of auxiliary services. They are worth every penny; the College has more than recouped any payments to The Duvall Group through increased commissions and time/work savings of the College's in-house staff."

Stephen H. Mahood
Controller
Northern Virginia Community College System

"The Duvall Group Consulting is a notch above their competitors in terms of their approach, common sense and practical recommendations, and perhaps, more importantly, their customer service and follow-up. Bowdoin College was fortunate enough several years to have them look at our bookstore operation when it was being re-located and we were also asked to consider the option of outsourcing. We did not outsource and have managed, despite a smaller space, to turn a net positive bottomline every year since - due in large part to the services of Duvall Group Consulting."

Jerry Boothby
Assoc. V.P. for Finance and Administration
Bowdoin College

"It has been a pleasure working with Duvall Group Consulting over the past five years on various projects from RFP's to reviewing proposals and site evaluations for selected services. Ron and his team can be counted on for their professional approach to each engagement and has consistently provided timely comments and follow-up on requests. They have done an outstanding job and provide the client with usable information and support."

Kenneth Bumgarner
Dean of University Services
George Mason University

"Within the past five years, I have been involved with the Duvall Group on two major consulting assignments relating to the University of Missouri-Kansas City Bookstore. I have been most impressed with the professionalism exhibited by the Group, and our bookstore employees have developed a great deal of trust and respect for the people assigned to our campus. The Group’s demeanor provided a real “comfort level” during their work with us. The consultants took the time to really get to know our entire campus structure, and this was invaluable as they carried out their work assignments. I have been especially appreciative of their ability to be objective and demonstrate expertise that has been most helpful in making administrative decisions relating to the bookstore." 

William B. Phillips
Assistant Vice Chancellor, Student Affairs
University of Missouri-Kansas City

"I was extremely pleased with the assistance I received from Duvall Group Consulting as our University made the transition from an institutionally run bookstore to a contracted store--and did so working under a tight timeline. Tim Carroll, President of Duvall Group, provided personalized service and visited our university three times during the process, including attending the pre-proposal conference and the inventory transition. Duvall Group's expertise proved to be invaluable, and I am certain that the final outcome for the University was very favorably enhanced because of their involvement."

Ellen Till
Director of Business/Auxiliary Services
University of West Florida

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